Established 2018

British telecoms, done the way they used to be.

GOA Telecoms was founded by engineers tired of watching local businesses get bounced between call centres. We design, deploy and support the connectivity, phone systems and IT that keep UK businesses moving - and we answer the phone ourselves when something needs fixing.

PRINCIPLE / 01

Local accountability

Every account has a named engineer who knows your network - not a ticket queue overseas.

PRINCIPLE / 02

Carrier independence

We're not tied to one wholesaler. We design around your geography, not our commercials.

PRINCIPLE / 03

Plain-English contracts

Transparent monthly pricing, sensible terms and zero auto-renewal traps.

Who we are

An engineer-led telecoms team, not a reseller.

GOA Telecoms is an independent British telecoms and IT partner based in Carlisle, working with businesses across the UK. We're owner-run, carrier-neutral and built around a small team of engineers who actually pick up the phone.

No offshore call centres, no scripted support, no surprise renewals. Just a named UK engineer who knows your kit, your sites and your people.

What we do

Connectivity, voice, mobile and IT - under one roof.

We design, deploy and support the systems that keep UK businesses trading - from a single shopfront to multi-site estates. One contract, one bill, one team accountable for the whole stack.

SERVICE / 01

Business broadband & leased lines

FTTP, SoGEA and dedicated fibre with 4G/5G failover.

SERVICE / 02

Hosted VoIP & phone systems

Yealink, 3CX and Microsoft Teams calling, fully managed.

SERVICE / 03

Business mobile

UK SIMs on all major networks, single bill, real account management.

SERVICE / 04

Managed IT & cyber

Microsoft 365, endpoint security and Cyber Essentials support.

Who we work with

UK businesses that can't afford downtime.

We typically partner with SMEs and multi-site operators from 5 to 500 staff, across regulated and customer-facing sectors where the network is the business.

SECTOR / HSP

Hospitality

Hotels, pubs and restaurants needing guest Wi-Fi and PCI-safe networks.

SECTOR / RTL

Retail

Independent shops and multi-site chains with EPOS and PDQ uptime needs.

SECTOR / MED

Healthcare & GP

Surgeries and clinics needing HSCN-aligned, compliant connectivity.

SECTOR / LAW

Professional Services

Legal, accountancy and finance firms requiring call recording.

SECTOR / MFG

Manufacturing

Factories and warehouses needing resilient site-to-site links.

SECTOR / LOG

Logistics

Depots and fleets running on SD-WAN and managed mobile.

UK businesses served
500+
Network uptime
99.97%
Average ticket resolution
<2hrs